FX Primus review

Introduction of the broker FX Primus

FXPrimus operates in financial markets as a regulated broker with primary regulation from Cypriot CySEC and supplementary regulation from VFSC and FSCA. Over its existence, it has built a base of more than 300,000 active users. The broker provides access to forex trading. In addition to currency pairs, it also offers trading in CFDs on precious metals and stock indices. Cryptocurrencies are not available.

Trading is conducted through standard platforms MetaTrader 4, MetaTrader 5, and cTrader. All platforms support algorithmic trading and copy trading. An educational section with video tutorials and articles is available for beginner traders.

The minimum initial deposit is $500, with subsequent deposits starting at $100. The broker offers competitive trading conditions, especially with the Primus Zero account, featuring high leverage options. Customer support is available 24 hours a day during the trading week.

Available products include major and minor currency pairs, exotic currency pairs, precious metals, and global stock indices, including technology and industrial indices. Trading conditions vary depending on the type of instrument and chosen account.

Deposits and Withdrawals

FXPrimus ensures all financial transactions through a secure back-office system. The basic minimum deposit is $15, while the minimum withdrawal amount is set at $100 across all payment methods.

For bank transfers, FXPrimus supports USD, EUR, SGD, GBP, PLN, HUF, ZAR, and BRL currencies. Processing typically takes 2-5 business days. The broker covers its own bank fees, but intermediary bank fees are borne by the client. Bank transfers are processed only during business hours.

For credit cards, the broker accepts payments in EUR, USD, GBP, and PLN. Cards issued in the USA are not accepted. To successfully process a deposit, required card documentation must be provided. Processing time ranges from 1-5 business days.

Electronic wallets allow transactions in USD, EUR, SGD, GBP, PLN, and HUF. This payment method offers the fastest processing—within 5 minutes. Although the broker does not charge its own fees, fees from the service provider may apply.

For clients from selected regions, FXPrimus also offers local payment methods supporting MYR, IDR, VND, and THB. Withdrawals are only possible from fully verified accounts and are processed on business days between 7:00 and 21:00 (GMT+2).

Fees

FXPrimus structures its fees across three types of trading accounts. The basic PrimusCLASSIC account requires a minimum deposit of $15 and offers commission-free trading with spreads starting at 1.5 pips. This account is available on both MT4 and cTrader platforms.

For more active traders, the broker offers the PrimusPRO account with a minimum deposit of $500. This account provides significantly lower spreads starting at 0.1 pips but charges a commission of $10 per lot on MT4. The total trading cost thus averages around $11 when including a 0.3 pip spread.

The most competitive option is the Primus Zero account, which offers raw spreads from 0.0 pips with a $5 commission per lot. Stock trading remains commission-free across all account types. Swap rates for holding overnight positions are set at relatively low levels.

All accounts can be maintained in USD, EUR, GBP, SGD, and PLN. The broker offers leverage up to 1:30 and a limit of 300 open positions. Services include negative balance protection, 24/5 support during trading weeks, and access to educational materials.

A demo account with virtual funds is available for strategy testing, replicating the conditions of the Classic account with spreads starting from 1.5 pips.

Trading Platforms

FXPrimus offers a standard selection of trading platforms: MetaTrader 4, MetaTrader 5, and cTrader. The basic versions of these platforms come without additional plugins or extensions, which might be limiting for some traders. However, all platforms support algorithmic trading and enable copy trading services.

MetaTrader 4 remains the most popular platform among clients. It offers standard features, including 30 technical indicators, 24 graphical objects, and 9 timeframes ranging from minute charts to monthly charts. The platform supports all order types with an instant execution mode. MT4 is available as a desktop application for Windows, a web version, and a mobile app for iOS and Android.

The web version of MT4 (WebTrader) operates directly in a browser without requiring installation. It includes the same basic functions as the desktop version, including real-time quotes and trade history tracking. The advantage is access from any device with an internet connection.

MetaTrader 5 and cTrader expand trading capabilities with advanced features and a more modern interface. Like MT4, they are available for desktop, web, and mobile devices.

FXPrimus provides basic user manuals and technical support for all platforms. Overall, it offers standard solutions for online trading that meet the needs of most retail traders. For more demanding users, the absence of advanced plugins and extensions may be a limitation.

Broker Regulation and Security

FXPrimus has been active in the market for over twelve years, operating through two regulated entities. European clients trade under Primus Global Ltd, regulated by the Cypriot CySEC (license no. 261/14). International clients fall under the subsidiary in Vanuatu.

Cypriot regulation provides clients with several key protective mechanisms. Funds are covered by a compensation fund up to 90% of the deposit, with a maximum of €20,000. The broker segregates client funds from company finances and keeps them in segregated bank accounts.

FXPrimus has implemented a Negative Balance Protection system, ensuring that traders cannot lose more funds than are in their account. The broker cooperates with leading banking institutions to ensure adequate liquidity.

To enhance transparency in fund withdrawals, FXPrimus collaborates with Boudica Client Trust, which monitors withdrawal request processing as a third party. The broker undergoes regular internal and external audits to verify compliance with regulatory requirements.

The Cypriot entity also includes Primus Solutions Ltd (HE 410155) and Primus Support Ltd (HE 384585), which may provide services for both Primus Global and the Vanuatu branch Primus Markets INTL. Over its operational period, the broker has maintained a clean regulatory record with no significant incidents.

User Ratings and Reviews of FXPrimus

FXPrimus holds an average rating of 4.2 out of 5 stars on Trustpilot, based on 82 reviews. The rating structure indicates some polarization—53% of users gave 5 stars, while 32% rated it only 1 star.

The broker's mobile app has recorded over 10,000 downloads on Google Play, but no public rating is available, complicating an objective assessment of the mobile platform's quality. Recurring themes from available reviews include:

• Positive feedback on customer support and account managers
• Criticism of low leverage ratios for certain instruments
• Long-term clients generally rate the broker positively

The broker actively responds to user reviews and strives to resolve complaints. However, it is worth noting that the overall number of reviews is relatively low compared to the declared base of 300,000 active traders.

When evaluating, it is essential to approach online reviews critically and not base decisions solely on them. It is recommended to test the broker's services on a demo account first and gradually familiarize yourself with the real trading environment.